A couple of years ago when I was studying Articificial Intelligence as part of my Computer Science course at university I played around with a couple of AI bots.
One of those that I found was Ikea’s “Ask Anna”, which is prominently advertised on their home page.
I was curious as to how they handled input validation, so I tested with some potentially objectionable words.
One of the “inappropriate” terms I tested was “dumb”. Unfortunately Anna’s interpretation of this word could be improved, as it’s not appropriate to equate “dumb” with “disabled people” or their carers.
